My Chicago Tribune delivery subscription service, in Wilmette, has been active for many years, but of late we have been experiencing unreliable delivery service. We have had at least 4 missed newspaper deliveries this year alone. Today (7/3), we did not receive our Wednesday edition that contains the various retail sales flyers, which we rely on for discount priced items since we are Senior citizens on a limited fixed income. After many telephone calls requesting delivery of the Wednesday newspaper, we were told that we will receive a replacement, the next day (Thursday), only to receive a different edition than the Wednesday edition which we wanted the most. This has been a very Frustrating experience, especially trying to reach someone at the Chicago Tribune office by telephone. Last year, after many similar newspaper delivery issues, i had luckily reached a young lady, by telephone, in the subscription department by the name of Katrina who said she would help me with future newspaper delivery problems. She gave me a direct phone number, [protected], for future assistance on these issues. But every time i have called there is a busy signal. There have been times when i would call the above phone number 30 times within a 20 minute span only to receive a busy signal. It seems that there is no relief in sight, or help on having a more reliable service for the money we are paying! Anastasios J. Vasilatos Wilmette, IL [protected]@yahoo.com