Charged my card without rendering services and automatically cancelling my reservation

/ 81 reviews

13 Aug, 2021 → by ClaimboUser997857

On our vacation I booked using car hopper which led me to CarTrawler. CarTrawler automatically canceled one of my reservations due to credit card issue. I then amended my reservation received a new booking number and when I showed up to pick up my car at Sixt rental car but the booking number I received through CarTrawler was not in the system. So by this time my card was charged twice by this time $2000 US dollars were charged for services never received User's recommendation: Do not use CarTrawler.

Travel and Vacations

Helpfull? 0 votes

Post your comment:

CarTrawler - Other Reviews

》 Confirmation of the presence of a child seat

》 They Took my Money and did NOT deliver …

》 CANCELLATION DUE TO LOCKDOWN

》 I want t make a new reservation, and paying using the voucher and the credit card.

》 Took customer service advice and my money was stolen

》 Question about restitution

》 Wife is dying your reservation plus car rejected. Nobody to talk to. Car also booked and can’t cancel

》 Car Hire refund

》 Didn’t get a refund

》 Change times of reservation

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of CarTrawler you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

12 Aug, 2021

"Have problem about my bill"

⤷⠀Telkom ⠀

95⠀reviews

14 Aug, 2021

"I need to cancel an order"

⤷⠀Mercari ⠀

91⠀reviews

3 May, 2021

"Obstinate Garbage"

⤷⠀Twitter ⠀

81⠀reviews

10 Mar, 2021

"Very Poor Customer Service/DE not fulfilling promises"

⤷⠀Direct Energy ⠀

8⠀reviews

18 May, 2021

"I want to speak with someone in Spanish my order lost"

⤷⠀Justice For Girls ⠀

26⠀reviews

10 Aug, 2021

"Lack of communication with company"

⤷⠀Criterion Appliances ⠀

13⠀reviews