TravelerHelpdesk is a scammer there is no doubt about it. I had purchased an air ticket in April for my son, who is in Nepal. The flight was scheduled to take off on May 23rd, but due to Covid, the flight got canceled. I wrote emails to TravelerHelpdesk to inquire about, but they won't respond to my email. A couple of days later, I received an email from Qatar Airways saying the flight that was scheduled for May 23rd has been canceled, and I get to pick a different convenient date at no extra cost, but since my ticket was purchased from TravelerHelpdesk I have to contact them directly. Later I managed to speak with a guy named Corby at TravelerHelpdesk. He is telling me to cancel the ticket instead of helping me to pick a different date. He says I can then purchase a new ticket. But the problem is, when I cancel the ticket, he said, I will have to pay the cancellation fee plus I have to pay for the new ticket a lot more than my previous ticket price. I think we customers should either get service or money back. These people just take money from customers like us and keep it without giving the service ??? Today, when I saw all these negative reviews at the complain board site, I got shocked. But, again, to me, this looks like we keep complaining, and they keep ripping people off...?? If people like them can get away with their crimes, this will encourage all the evil-minded people around us to put up new businesses just like Travelrhelpdesk to rip off the people. I am wondering there must be a way to drag them to the court... Now this is even more interesting to know that America Airlines had already issued the refund on July 8th to the TravelerHelpdesk. One of the customer service specialists at AA told me this morning when I called them.