I do my taxes online every year. This last year the irs kept rejecting it and H and R Block kept giving me this pop up saying not a problem it would be fixed it was never fixed and finely I tried to many times and now that was the reason it was not accepted. I paid the extra on line in case I needed help. I could not get help. I went to the local office was given a number to call did not work. I went again and was told t make an appointment. The lady went through my taxes thought she was checking for mistakes. None there it was alright. She got it to go right through was not rejected this time. Hmm it was the same thing I had, why? Than she returns and says $308.00 that I owed. I paid but I already paid on line. I thought they would just send a refund, not a word back they just kept it all.