15 Aug, 2021 → by ClaimboUser577803
changing flights/extra dollars from me

1

This is twice on the same flight that American has changed my flight on me. The first time I waited on my cell over two hours only to be told I had to contact Expedia. They moved my PHL to LHR flight over an hour earlier, so that now I have 55 minutes to get from my original gate to the one for LHR, and they still close the gates at least 15 minutes early, so I am still cutting it extremely close since they will be boarding the overseas flight before I get off my flight into Philadelphia. Expedia would once again help me out with a change but I would again have to fight with American Airlines for my flight upgrade seat that I have paid for. Last time they said only Expedia could do it and Expedia went through hoops to get my seat again for me, so I will either lose all that money from the seat if I don't make the flight and they will have to put me on a later flight at their convenience, not mine. I called AA early this morning when I got an email saying my flight over seas has been changed. I just checked and I have been on hold on my landline for 228 minutes with American, with the same recording.
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