4 Aug, 2021 → by ClaimboUser300835
Change of flight without informing me

1

My name is Alexandre Maestle. I booked a flight from Orly airport to Rome Fiumicino and Rome Fiumicino to heraklion with gotogate (reservation number n°AIE88U ). I received an email Indicating that my flight from Paris to Rome had to be changed, which I accepted. I am currently at Rome airport and realized that my 6:30 am flight has been switched to a 10:10 am flight. I have never been informed nor accepted that change. I had to take a bus at 10am at heraklion, and will now have to take one at 4pm... This is simply shocking and disrespectful to customers. My contact : alexandre.[protected]@gmail.com
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