The both rear coil springs on my 2002 Ford Escort SE were broken. I ordered the parts myself. I made appointment and took it for replacing the parts to Meineke Car Care Center @ Boston Post road, Milford, Connecticut and they told me 180.00 + $22.00 for tax and shop parts. Once they took the car inside the repair shop for replacement after signing for the repair cost, the manager came in and told me that it will cost additional 90.00 + tax as it will take 3 hours instead of 2 hours. Having done my homework about the repair cost and the amout of time it takes to repair on the internet, I had serious doubt about the integrity of the Meineke shop manager at Milford, Connecticut repair shop. I knew this scam very well and told them to bring the car down and out of the repair shop. ( It reminded me of the medical scams by heart surgeons performing bypass surgery in California. Once the patient’s ribcage is open, they tell the relatives that the patient requires triple bypass instead of double bypass, bumping the cost by another $50, 000.00) I took it to another shop and they did it in less then 2 hours and it cost me less then $180 with tax. Please avoid Meineke if you can or atleast do your homework about the repairs on internet and watch the YouTube videos about your repair if available. I cannot imagine how many people must be getting robbed in this manner by Mieneke each day. Atleast, my car will never be at Meineke car care again for as long as I own it.