I have filed for an insurance claim at JET Promenade in Cape Town on the 17/05/2021. I was told to wait for a call within 48 hours after paying the excess fee amount. This was on the 03/06/2021 but since today I havent received any call. All i have been getting is poor service from the call centre as I had been doing follow ups each and everyday. Please attend to this because I am using my phone for business purposes.