Me and my husband shop at FC almost every single day. As well as our Family... well on 2/14/21 a new cashier (I haven't met before) was checking us out. I have the receipt with the time and name of this transaction. Their cameras can PROVE that this is all TRUTH. Our total was $72.74, LEAVING CASH BACK AT $27.26. Well this cashier not only shorted us by $4 exactly, But when my husband noticed the mistake and let her know about it. She claimed she must have given him too much, to which my husband said "NO LISTEN TO ME. IF you were to audit your drawer and count it down, your till is $4 over." Unless you've done this to other customers? So I called the next evening and spoke to an assistant store manager. He claimed he would let the store manager know, and he would do what he can to make it right. Fast forward yet another day and NOBODY has called or even offered to give us that cash back. He told me the till WAS audited and my husband WAS correct, she DID infact short him. And her till came up exactly $4.00 over. The assistant manager was upset and appalled, when I told him nobody called for a front end manager, all the cashiers just kept telling each other the story, (1 that was on break but was on the floor) but nobody offered to help us. My husband just got irritated and walked out and asked me to call and speak to someone higher up. He went in the night after and was told that if the $ has already been taken for the night. There is no way to get it back to us??!!! SO THAT MEANS WHEN FOODCITY REGISTERS ARE OVER, FROM SHORT CHANGING CUSTOMERS, THEY POCKET THAT MONEY, BUT GIVE NO ITEM IN RETURN. THAT IS STEALING AND CLOSE TO EMBEZZLEMENT. AS MUCH AS WE SHOP, WE WILL NO LONGER PAY WITH CASH. AND ALSO, if she was $4 over and my husband told every cashier it would be over. How many other people did she short change that day? People who didn't catch the mistake?? How much money could you embezzle from $2 here and $4 there?? ALOT! The fact of the $ wasn't the issue. The issue was when we brought the mistake to her attention, SHE TREATED US VERY POORLY, rolling her eyes and walked off. Leaving us to speak to another cashier, , who was no help.. Never even tried to get us a front end manager. The other cashiers had to push her and show her HOW to call over the intercom for a manager, , because this girl also messed up my wic transaction.. She seemed like she was afraid to call the manager and acted like it was just too much of a hassle?? She ALSO PAID THE $23.26 IN NOTHING BUT ONES. WE PAID WITH $100 (2x $50bills), AND WAS SUPPOSE TO GET BACK $27.26. Well she gave us $23.26 IN ALL ONES. WHICH WAS CRAZY. The assistant store manager for Damascus told me, YES the drawer WAS audited and IT WAS $4 over. So HOW ARE YOU GOING TO MAKE THIS RIGHT WITH MY FAMILY? BECAUSE WE HAVE NEVER BEEN TREATED SO DISRESPECTFULLY BY A CASHIER, WHO HERSELF MADE THE MISTAKE. We literally just spent close to $80 CASH for our groceries. We spend hundreds up there every other day, I'm very disgusted how we were treated. We will no longer pay with cash, and also we will no longer allow them to bag for us. Considering how many items that have been "lost" after purchase, AND WEVE NEVER COMPLAINED, JUST GO AND REBUY THESE ITEMS. I HAVE HAD IT WITH DAMASCUS FOODCITY TAKING FROM THE LESS FORTUNATE. STEVE SMITH YOU NEED TO GET A HANDLE ON DAMASCUS. Because shorting us without making it right, IS NOT ONLY STEALING BUT ITS EMBEZZLEMENT, IN EVERY DEFINITION OF THAT WORD! Also, The asst. Store manager told me he had gotten several complaints about the same girl. (without going too much in detail)... WHY KEEP HER AS A CASHIER?? She needs more training Or she needs a math class OR she just needs to go to stocking shelves or something and kept away from customers $.