15 Apr, 2021 → by ClaimboUser939367
CASCADE COMPLETE DISHWASHER SOAP in the 75 oz. box.
1
In the past 4 weeks i have purchased your product at the Walmart on TELEGRAPH RD. In SOUTH ST. LOUIS COUNTY, MISSOURI. I did this on purpose because i began to notice about 6 weeks ago I noticed that the powdered soap for my dishwasher, wasn't going as far as it used to. SO I purchased a box every week, for 4 weeks, to see if there was a difference in weight. IN FACT IT WAS . The 4 boxes we purchased were all under weight ae follows: [protected]- 3.28 LBS. [protected]- 3.46 LBS. [protected]- 3.12 LBS. [protected]- 3.51 LBS. Now given the benefit, of the doubt that, these weight variances were most likely caused by someone, at the store, and not at your company, I sent 3 friends to the store to watch the soap aisle, from a distance and we found, that, 9 customers were emptying the powder from the box and into, what looked to be sandwich bags, while we watched. This would explain the odd numbers in weight, since the machines, at your factory, would be calibrated to the same variance(if the had been incorrectly set)and not be so drastically out of 'SINC, "as displayed above. Now please keep in mind that I have been using your product since FEB. 2012 and only, recently, discovered that between, FEBRUARY 12TH 2021 till now, have I noticed this change as shown above. I believe the solution here is 2 FOLD, one, putting cameras in the aisle for the Store's part. Then secondly, have your company place a strong safety seal over the spout with a texted label, stating: " WARNING !! IF THIS SEAL IS BROKEN, DO NOT BUY, AND CONTACT STORE MANAGEMENT IMMEDIATELY."