1 Jan, 2018 → by ClaimboUser419911
carelss movers/bad customer service

2

I wish we had check this website out before we use these moving company. In July 2008, our lease was due and we decided to buy a house but it will not be ready until November 2008. With that we decided to move all our belongings to the storage until our house is built. We hired Two Men and a Truck (4 men and 2 truck). That was awful. Yes they got there on time but these guys are soooo slow that it took 12 hours to pack a 5 bedroom house. They didn't finished packing our house. Around 6pm we told them that the storage company closes their gate at 9pm. At 7pm they left headed to the storage company. At 8:45pm, they called and said that they just finished storing our things in the storage. The next morning, I decided to go to the storage and check things out. I have notice that it looks like someone was playing basketball with boxes. Chairs with Iron rod are on top of a china cabinet. I called the moving company and they came and took pictures and promised us (verbally... BIG MISTAKE) that if we use them when we moved out they will take care of everything. We moved out on November 4th and most of our furniture has scratches, washer and dryer has dents. The biggest thing that I am so angry is that they have broken the leg of my formal dining table. Thanksgiving we didn't have the table to use. We called the moving company and they told us that they are only paying us $300.00 because we didn't signed the insurance. Now they expect for us to fixed the leg of my table, fix the scratches of all my furniture and replace the two large mikasa bowl (wedding gift) with the $300.00 check they sent. Anyone out there please be careful when you are using this movers. Also write down all the time, when did they get there, what time they took lunch and how long. They will try to cheat.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Two Men And A Truck International you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.