I waited for an hour and a half in line at a dedicated booth for card collection by myself just to pick up my card, they weren't even that busy the branch manager walk at least 10 times past me and saw me but never said anything, the staff kept coming and going and was walking around the whole time on doing anything, really poor service, I wouldn't recommend the souther center branch in Bloemfontein in the future I would rather go to the branch at loch logan or maybe switch to capitect as I hear they have really quick and decent service.