25 Aug, 2021 → by ClaimboUser296494
Car rental. No refund.
2
Car rental. A fully prepaid rental has been refused by EconomyBookings.com office on the ground that I do not have a credit card for the deposit (representing approximate 10-20% of the price already paid in advance).I offered cash deposit or Visa debit card payment (the same card that was used for the rental pre-payment) and we had the proof of the return travel. Both options proposed by me had been refused . The outcome is that the entire price is retained by EconomyBookings.com, this is an abusive practice as per EU laws. Total loss of 1340 EUR. Official claims to follow at Consumers Protection offices.