1 Jan, 2018 → by ClaimboUser515413
car insurance price misell
3
Dear Sir/Madamme My name is Gemma Davis and i have recently taken out car insurance for the 1st time with Swinton car insurance, when i was speaking to the advisor i was made an offer of aroud £1600 which was too much and i declined, the gentleman then said if you hold the line i will seeif my manger can do it cheaper, he then came back and offered me the price of £1380.43 which i said i will think about can you call me back, the advisor didnt call me back so i then called up again, spoke to another advosor told him what i was offered and he said yes thats fine i will do it at that price he also wanted a deposit of £290 which i paid over the phone. Later that week i recieved the confirmation through the post which totalled to over £1600, i then made a call to swinton yet again an explained the letter is charging me too much, the advisor agreed they hade made a mistake he said do not sign or send anything back, i will send you the new documents out which should be the correct offer of £1380.43. Two weeks later i have recieved a letter explaining as i have not returned the documents my insurance will be canelled unless i sign (the incorrect price) and send back. Again i called an explained i was waiting for the new documents with the correct price only to be told there was nothing being sent out and that the price i will be paying is the over £1600. i told them i wish to cancel as i have been totally misold this insurance by more that 1 advisor now they are telling me if i cancel i will be charged, i feel this is unfair as they have not give me what i have agreed can you please help me. thank you very much Gemma davis contact number [protected]/ [protected] [protected] email becky.[protected]@bt.com