I have called your company (multiple times) trying to get my vacation paid with travel credits owed to me. Now i am 5 days from departure and still no payment has been made. I tried to pre register with the resort but can not as my trip is not paid for. Today your representative Yame would not transfer me to a supervisor and then hung up on me. I want this paid for today so i can finish my vacation plans. I paid for this vacation over 16 months ago there is no reason it is still pendind 5 days BEFORE DEPATURE. there are 4 other rooms on this trip with me they all need to be confirmed and paid today. N671A0CJ Russell Ray L2M100CJ Hayley Ray 5FW100cj Katelyn Ray WX5200CJ Heather Moore LD31A0CJ Jaime Hess