On Sunday 4/11/21 I ordered a Couch from SamsClub.com. I paid for the order and all was good. On Monday 4/12/21 I tracked my order only to find out Sams Club.com immediately canceled the order. I was not notified of the cancellation. I called to inquiry about the cancellation and was told I spelled my name wrong? and Oh sorry for the inconvenience. My $538.92 which was placed on hold in my bank account. I was told that my money would be on hold for 72 hours? For what a cancalled order? Why keep it on hold. I called in several times to get this matter fixed, I have been lied to and told someone would call me shortly, I am still waiting for that call. The last time I was hung up on by a supervisor. I went to the local Sam's club and spoke to a CSR and a manager, they called and they too were hung up on. We are now working on DAY 5. I HAVE NO COUCH AND MY MONEY IS STILL ON HOLD. I AM FURIOUS AT THIS POINT AND WANT SOMETHING DONE! MY ORDER # WAS [protected]