11 Apr, 2021 → by ClaimboUser130029
Cancelling Flights

1

Was traveling from Columbus Ohio to Orlando FL on April 11th. While in the air to Atlanta, SW cancels our flight to Orlando and blames it on weather. Can't get us out until the following day. Funny how all the other airlines just delayed flights due to the weather but SW canceled. I say BS to SW. they cancelled the partially filled flights to fill up the others. Said it was weather related so they don't have to provide any compensation to their customers. Cost us over $400 for an additional hotel, the night we had to pay for in Orlando that we couldn't cancel, and the additional cost on the rental car. This airline is going to crap.
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