8 Jul, 2021 → by ClaimboUser965698
Cancelled trip and refuse refund per contract
1
We had to cancel due to covid last year. WE rebooked for labor day in 2021. American Airlines has cancelled flights and now we cannot get to Barbados. Per contract we are due refund. Jetline is refusing to communicate appropriately and refund our money. This company is horrible and I will never deal with them again! Worst customer service and are not standing by their contract. FURIOUS. I have filed disputes with my credit card company to get refund.