Hi Madama; Do you have below business to file complaint on BBB? GOLD'S GYM COLLEGE STATION 200 Brentwood Drive East College Station, TX 77840 [protected] ************************* I am being charged for USD 250+ for Jan 2021 to July 2021 Charges. See the below email as proof. January 18, 2021 To The Manager (Ashlie Odle) or Whom So ever It May Concern GOLD'S GYM COLLEGE STATION 200 Brentwood Drive East College Station, TX 77840 [protected] Request to Cancel my membership @ Goldgym College Station Hello, I called twice last month and today to cancel my membership and I was told by your center that I must speak to you for cancellation. I am getting calls from your office member services [protected] and the estimated wait time to cancel is 20 minutes. Based on the recorded message, I hear that I need to contact local Gold Gym and I am having difficulty in reaching your office. I am not living at College Station due to Covid Reasons and I do not require Gym services anymore. Please cancel and confirm. Sincerely Bhavani Polepeddi