World Health on Macleod Trail is terrible (to say the least). I signed up for personal training. My trainer decided to leave and then was assigned another one (a terrible one at that). In the midst of it all, I put my back out. My doctor gave me a doctors note stating that I have to discontinue. I told them and they said they had to make a decision. Finally I asked what was going on and they said that they just launched a big promotion and that everything else was taking a back seat (which included me). They finally decided that I can cancel the membership; however, would not refund me any money even though they decided to sit on this for two months which shouldn't be my issue. They are one of the worst corporations to deal with. I phoned head-office and they guy was extremely rude and curt with me and then actually hung-up on me. WOW...is all I can say to that. I have no problem with paying for what I actually used...which was $700 of personal training...they in turn charged me over $2000 and said I'm pretty much out of luck. How does a corporation get away with this crap? I can't imagine working for an organization such as this...and I'm an actual Personal Trainer myself.