My membership was canceled by a young disrespectful employee that worked the night shift, is new.. not in physical condition to work the desk and maintain the desk. She was put out by having to wait on me... she was argumentative and threatening... it's on tape... I notified nate the manager... Davenport, Ia. I told him, that it was on tape. He didn't seem to care. I sold my $7,540 of stock. I can't use.. I won't be a shareholder. Duh. I would Contact the franchisee User's recommendation: Bad service. Poor management..