I just place an order about 2pm today and I spoke with George he was so rude. He hung up on me because I ask him to explain the $14.99 situation again. He fast talking so really dont know what he saying. He need to slow down. When people are spending their money they need to understand what they are paying g for. I dont know why he was in a hurry ( he must get paid by the calls he take). He need to learn customer service 101. And for his rudeness please cancel my order. Order # C26723****. I do not want to business with employee like that. So please cancel my. Thank You. Delores miller