Can’t retrieve pre-Covid tickets and show is in 4 days

/ 45 reviews

13 Sep, 2021 → by ClaimboUser102575

I purchased Harry Styles tickets in 2019 for a 2020 show. Obviously with covid this show was postponed until Friday September 17th 2021. I have used my access code and order number from my confirmation email but the tickets are no where to be seen in my StubHub portal. I don't even live in the Philly area anymore so I need these tickets so I can sell them!! Customer service phone number NEVER picks up. It's awful. I've tried dm'ing them on IG & Twitter but I'm just getting automated responses. Feels like I'm totally screwed.

Entertainment

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StubHub - Other Reviews

》 Cannot contact anyone regarding purchase

》 Live Tickets

》 Ticket purchase not refunded

》 Deceptive advertising and withholding refunds

》 Failure to deliver tickets

》 Refund of cash in state of NY

》 OrderID #[protected] Newsboys with Mandisa and Adam Agee Tickets 03/12/2020 7:00 PM EDT Stambaugh Auditorium, Youngstown, OH 2 ticket(s)

》 They took down my review

》 The seats I selected were not the ones we were after assigned at checkout.

》 I never received my issued refund from may 31

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