The situation is simply absurd! My account was hacked 2 days ago and all this time I have been trying to negotiate with support. Yes, they answer my letters, ask additional questions, I answer them, but… I still haven’t gained access to my account! Something unreal is happening, a hacker right now has access to my account and is spending my money. It’s difficult to get through by phone; a couple of times I was redirected to other managers and the connection was lost. All this is still going on and I don’t know what to do. The loss has already amounted to $2000. I suspect it will be difficult to obtain compensation for the damage. I’m thinking about what to do next and I don’t recommend contacting Credit Karma.