Greetings! I can't access my account. I try logging in and it keeps saying its the wrong password or email . I even tried to log in using Facebook and Google option but nothing happen. It keeps directing me to the first option which is to log in directly using my email and password. I'd tried to troubleshoot by clearing my cache and cookies, have tried another browser and the forget password option but still nothing. I did get one reply saying that my account was a basic account which is a joke because I paid for the annual premium and it hasn't even been a month yet (I have the receipts to back it up but still...) Will you help me with this problem? Thank you.