Apparently your pouch end sealer machine or whatever it is that seals the pouches isn't working as good as it used to because 10min after I put one in my lip one end blows out. Because of this issue I've decided to quit using your product. The whole reason I use pouches is to keep the tobacco from washing around in my mouth or getting on my teeth! Why do we need a guide..a complaint is a complaint...this is asinine..either you truly want to resolve quality issues with your product or as I assume you really don't care! So you ask us to fill this out just to go through the motions.