1 Jan, 2018 → by ClaimboUser628312
call center employee threatened to file a lien on my property (?!)

1

We purchased a timeshare a couple years ago through Blue Green and we are very pleased. Unfortunately, we routinely get calls from PRS. (PRS claims that they help sell off or rent points for timeshare owners who are not using their timeshares.) If they can't get my wife, they call me and we politely tell them "I'm sorry, but we're not interested. We're very happy with our Blue Green situation" and we hang up. This happened AGAIN on Friday 8/5/2016. We were scrambling to wrap up work by noon to leave early for a family reunion. I was with my wife when she ignored the call. Seconds later my phone rang and I took the call. I told the caller that I was not interested, added that we were at work and trying to leave for a family reunion, and I hung up. I immediately received a call back (11:19 a.m. Central) and let it go to voicemail. The caller did not identify himself this time, nor did he leave his extension, but said, "I don't know what you meant by you're not interested, but I'm going to go ahead and file a lien against your property if you're not going to use it. If you want to talk about it you can call me back." Tuesday, 8/9/2016 I did call back and I played the voicemail back to the employee I spoke with. She apologized. She got a co-worker (possibly her manager) on the phone and they listened to it a second time. They could not identify the employee, but apologized profusely and even referred to the call as "ridiculous." ** I'm 44 years old, married with children, own my own business and can't recall ever writing a complaint like this. I typically just move on. I don't have time to waste on telemarketers when I have told them I am not interested, and told them to please remove me from their list. PRS, please stop calling me.
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