We are moving tommorow and wanted to keep our service going up until the last day. We talked to a spectrum rep a few days ago and she advised as long as we canceled our service by midnight 31 July, we would be ok. Well I just talked to a different rep tonight at 9:22 and she explained we missed the cut off deadline by two hours and would be billed for an entire extra month. This does not seem to be in good faith.