10 Apr, 2021 → by ClaimboUser767467
Cable Installer
2
Today 04/10/2021 Cable Installer trenched to bury a new cable for my next door neighbor. The trench work was done without calling for marking of underground wires & pipes as required before digging in our neighborhood. After they completed the job. I lost all Telephone, Cable & Internet. I called my cable service to check the issue. They found that Spectrum workers had cut my Fiber Optics cable. They had to dig up the broken cable and replace several feet of cable and make two fiber optic splices to repair my system and restore my service. I am disappointed with the lack of training of the spectrum workers or contractors responsible for my outage. I can see why Spectrum has such a low rating and happy that I no longer do any business with them.