26 Aug, 2021 → by ClaimboUser991609
Buying a Carmax
2
Worst place to buy!! They don't care about the consumer. They have 100 excuses why they are not at fault. I'm currently trying to buy a vehicle that I paid to transfer to my home town. They claim it's a problem with the title, yet they took my transfer money with out any issue. Yet they claim it would take up to 3 weeks and we are in week 6 with no end in sight. They claim it's not their fault yet its been 6 weeks. At this point we don't know what is going on and they haven't communicated anything to me. I have to constantly call, email, and text them to get any feed back. It has been a COMPLETE waste of time!! Don't buy from Carmax, they are absolute garbage. Go to local dealer and save yourself time and the hassle of doing business with a low rate company with mediocore sales support personnel. Or don't and experience it for yourself and regret it!!!