I ordered an electric tricycle from Monica LLC – OMEGASTORES at www.cozytrikes.com I inspected it upon arrival. It looked fine from the top. Upon closer inspection, the sides of the battery were hanging brokenly. I received it Oct. 8th, and have emailed (and called) repeatedly with no response, despite automatic email replys stating I would hear from them in 2-3 days. I contacted the shipper, and they stated it would cost $1443.93 to return it on my own if I didn’t use the Monica LLC account. But the company would have to call them for the pick up. I am having difficulty believing no one will contact me regarding my $1100 purchase.