I took my van in for a oil change, and they had my car for about 35-40 minutes. When they came back they told me that the last autothat changed my oil cracked my oil pan by tightening the bolts too much. They had to put some sort of temporary seal on my pan for me to drive my car out of there, and told me I had to get my oil pan replaced ASAP. I told them that I did not have any leaks before, my driveway was spotless, and if the last company had cracked it there would be signs on my riveway. They refused to pay for the repairs, I contacted headquarters...no help there. The repairs were about $250.00. I did not bother with small claims though I have regretted not doing so. This happened about 2004