28 Jul, 2021 → by ClaimboUser535327
Bridal dress / pantsuit

2

This company does not tell you they are in China. I bought on my credit card - good thing! I received the outfit, no zippers or buttons, a straight pull on with one piece blouse and HUGE pants with a jacket. The color was off from the picture and it did not look like what I had purchased according to the picture on the web. I immediately contacted them. No response for 48 hours and then broken English that there were no refunds or replacement. Finally after 10 days of back and forth BARTERING! I got an address in China to return it to. It cost ME $25 to return it and they are still arguing about the percentage they will give me back. My credit card has refunded my money but this is a deceptive business that does not intend to refund your cash OR act like they care to receive their product back. They do not care about the customer.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of TBDress.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.