My name is Corazon Ballard from the Philippines. I purchase this product in Lucerne Store in Shangri-La Mall on March 18, 2021. I found the product defective after 2 weeks of use as I notice a moisture inside my watch every time I wash my hand after restroom. I never experience this as I am a buyer of other high end similar watches. We inform the store however after two weeks and eventually brought back the watch in the store on 3rd May 2021. They refuse to take back the watch nor offer any replacement or any remedy and instead ask us to bring them to the service center. The worst case scenario is I have to pay for the repair and service for a few weeks old watch. This is quiet unfair as this is a brand new watch. I am a fan of high end watches and don't want to damage Breitling name just for this purchase. I know this brand is a very good product as I see them around the world every time I travel. I need some assistance from your end. I just want the store to replace my damage watch. Please let me the answer on this issue. My mobile number is +[protected]. Email: [protected]@ph.rlb.com