Who is supposedly a web hosting company, who will only host part of your website and the rest you have to get, either another company to host it or pay Web Africa additional monies. This is not made explicit in your contract with them which they call an agreement [I wonder what is the difference?]. Then, upon cancelling my "agreement" I am expecting to be reimbursed for the subscription paid for by myself, however, I had to constantly remind them of their obligation to reimburse and I am still waiting after several response by them to say they will see to the matter. I found the management down to the billing department completely inept and clueless of their own dealings. Company's like this should not be given license to operate. Speaking of the billing, it is mind boggling. They had to resend the invoice several [more than three times], eventually I gave up on them getting it right. There is no clarity in their systems, from management to their account section. To recap my gripes...false advertising, unclear contract/agreement, pathetic accounts department and inept management.