Dear Cartier Management Team, I am writing to complain about the love bracelet I sent in for repair since it was dented. The employee said that they would get it back to it's original shape and when I came in to claim it, the shape of the bracelet was more circular and you can tell the difference on one side of the bracelet, and even compared to other cartier bracelets. I live all the way in the Philippines and I had it serviced in Singapore because this was where I bought the piece. To find that it is not up to my standards with the expensive fee that I am paying for it, I feel like I have been cheated. It stated in the service order that it would be aligned and back to it's original shape, but it is not. You can clearly tell that it is out of shape still.