Did not recall ordering book; returned it. Kept receiving bills. Called at least 4 or 5 times saying so. Finally, called Linda on 4/30/2010 & she cancelled bill. After another bill, called Nickie on May 7.2010 & she said it was cancelled on 4-20-2010. Now I get another bill for $39.00!!!! I'm retired, on a fixed income and do not pay for what I didn't order or keep! Cancell these charges and send confirmation of such actions immediately! My credit is excellent and you had better not impair it for me. Please fix this mix-up for me. Juanita Uthe