Both were installed by a licensed electrician. Both fell after being on high. The male and female ends dont stay together. Not enough threads in the female part. Not made well. Guess where? China. I want new fans that wont fall. I need my light replaced on one because that broke also. They dont sell this one so Hunter knows. Model 28803. I dont have the photos I took when it fell on my leg . With all the blood on my sheets. I still have a dent in my leg. User's recommendation: Don’t buy.