The hats are not true to size and are not made of quality material like those of Hanna Hats. Also, their "30 day guarantee" is not a good one. By the time you get the hat, you have maybe 3 weeks left of the guarantee. That part is my fault. I received it, didn't open it right away, then thought about it a little and by the time I got around to contacting them about it, my window of returning it had closed. I just figured they would want the opportunity to make it right. When I contacted them to give them a chance to rectify the issue (as a couple days is not a big deal if you believe in your product and TRULY want to make customers happy), but they simply restated their return policy and left it at that. I try to buy from quality small businesses in the USA. I've been duped on both accounts. I would recommend another quality hat company like Hanna Hats instead.