Requested service for a leaking residential water heater. It was quickly determined that a wall would need to be removed, which was unacceptable and declined. We were charged $ 518 per hour for 3 hours for no service of any kind whatsoever ! Company office defended it by saying they charged $1,500 for the service technician's " knowledge and experience. " Apparently his fraud experience. And who makes $ 518 per hour ? For anything, let alone for doing nothing ? Bob Hamilton Plumbing of Overland Park, Kansas was sold to American Residential Services of Memphis in 2017. It may be safe to assume that ARS are thieves also. Not yet determined. We are out $1,500 and no water heater.