January 2018 ordered a pot that turned out not to be what I wanted. Order # [protected] item #13777. Returned to pot then checked in by emails to find out where my refund was. Sent in proof of return at least 3 times. Never heard back from the company, never got my refund. Pot cost me 18.00, 26.67 after tax and shipping. Return postage cost me 12.00. I want my 18.00 or 26.67 refund immediately.