Shortly before Christmas, 2020, I received a blender from the above company. I never ordered this product. After much phone contact between myself and the company, since your company did nothing to resolve the issue, they issued a return label through FedEx, which I promptly used to return the unordered product. Now, two months later I am STILL waiting for this purchase to be credited. I've spoken with several reps who have effectively done nothing. I am entitled to this credit, not to mention much better customer service. I expect a reply upon receipt. M. O'Doherty [protected] [protected]@gmail.com