My neighbors VERY poorly maintained tree caused major damage to both of my vehicles and my home. I contacted Safeco and the agent REFUSED to even send an adjuster out to, at the very least, inspect the severity of the neglect with the tree. However, the person i spoke with (I have all of her information) just kept repeating herself that this was an "act of god". Which, if the tree was maintained IN ANY WAY, I would be inclined to agree. But this would not have happened if my neighbor, their customer, was taking care of her property. I will not take a disrespectful "blow off" for an answer. We are out thousands of dollars because of Safeco's customers negligence. I would like to know how that does not warrant AT LEAST sending out an adjuster?