As a first timer I only purchased $50.00 to see if they were legit, I purchased through Pay Pal and as instructed I sent the money to an individual as a gift rather than a company. That way I can not contest it or try for a refund. I got nothing and after many attempts got no response from them. I thought they night be ok due to being recommended by another site. I have since found other safe avenues for the purchase of bitcoins and will never deal with another bitcoin dealer over the web. If I knew of a safe bitcoin dealer I would recommend them but I do not Never again!