I never purchased antivirus/security suite from Bitdefender directly, always bought from third party reseller on Ebay/PayPal. About a month ago I started getting emails from Bitdefender for autorenew. Was thinking since I did have another Bitdefender subscription on diff. PC, it probably expired and thats what they 're talking about. I was short of time & not interested in autorenew so other than a quick glance, I ignored the emails. I was thinking they couldn't charge me anyway as they didn't have my card or bank info. I had purchased a new subscription on ebay less than a year ago so I thought these emails were probably a scam. Then I noticed Bitdefender had taken $84.79 out of my bank account. THEY ACTUALLY ACCESSED MY DEBIT CARD WITHOUT AUTHORIZATION BECAUSE (APPARENTLY) I HADN'T REPLIED TO THEIR EMAILS. They had taken my not responding to their email as a go-ahead to rob me. Four weeks ago they promised me full refund, I'm still waiting.