I live in Toronto. After Googling "gift baskets Princeton NJ", I found Hazelton's. Their website offered a birthday cake and champagne gift and said same day delivery was available if ordered before 2pm. I ordered it at 9am. I indicated the shipping address was Princeton, NJ. At no point was I made aware that this gift would not arrive same day. And, as it was a cake, I expected it would since it's perishable. Not only did they NOT deliver same day as indicated on their site, a birthday cake took 2 extra days to arrive and was completely destroyed. Also, the champagne brand I ordered was not correct and I was never told there might be a substitution. On the day the cake was expected to arrive my friend informed me at 10pm it still had not. I contacted customer service 3x. Twice I was told the gift was shipped and given a tracking number. But nobody addressed the fact that it was not arriving same day. When I addressed the fact that their site offers same day, they said I had chosen the Domestic Ground Service option for delivery. I never chose delivery - I was just informed my gift would be shipped via ground. Clearly that is how a cake supposedly from Princeton would be shipped to an address in Princeton. The label on the box it came from shows it came from a location in NY, NY. I only found out about their horrible reputation after my experience. So disappointing and also ridiculous that they actually think they can ship an iced birthday cake intact by UPS over 2 days. Unrefrigerated. It's preposterous. And the cake was clearly a cheap store bought cake because they left half the sticker on the package. They couldn't even get that right.