1 Jan, 2018 → by ClaimboUser593665
billionaire casino and huge casino

1

1)The Lotto (upgrade?) is unacceptable and unfair It has grown less fair every upgrade, lots of money is Spent on this game. It must be changed immediately or Huge Games wont exist! 2)The Jackpot bonuses have gotten to the point where its not even worth collecting them and worse is we have to buy Diamonds to collect the Chips we Won in Events as well as the Jackpot bonuses from other teammates, which have gone down every upgrade Exponentially! 3)We own our chips and Diamonds, we paid cash for Them. We should be able to give our chips and diamonds to whoever we want, We are the Costumer and in case you want to stay in business you better Take care of these issues. JULY 15 should give your company Ample time To FIX these problems. 4) We are not getting the Credit as a team to and when we finish one WE HAVE TO PAY DIAMONDS TO GET our CHIPS! WE can only finish one of the three Events, because the Club Points aren't enough to finish, because we cant be a true team and win Events because we cant even give our Chips that we Purchased and OWN to our Anyone and especially our own Teammates! I've been playing Huge casino and Billionaire Casino for years i've had and been in A lot of clubs I was in a Master Club and all other so I've seen this happen over time it was a 5 star game until the changes during upgrades progressively got worse every time HugeGames supposedly upgrading, it got worse for the Customer! Its not even Entertaining or Enjoyable Like this, in fact its downright stressful! I Will say 0 stars at this point, Huge Casino and Billionaire casino are just plain ripping people off. 5)What are Diamonds for now? WHY cant we give them to whoever we want? what do they do for our team, nothing, except to pay to get our own bonuses from other Teammates JPs which keep getting less and less. LOSE the DIAMONDS! they never did anything but hinder and confuse us. so we don't realize that we shouldn't have to buy diamonds to give our own teammates chips that we BOUGHT and paid for! IN Conclusion, My Team as well as all teams that Ive talked to WILL be boycotting Huge Casino and Billionaire Casino Beginning July 15th 2018 If all of these issues are not addressed We will all be taking our Money Elsewhere on July 15th. I really Hope Your Company can Return to its Original Five STAR Quality that we all knew and loved. Your Company Goal says is for your Customer's to have "FUN" Im here to tell you that because of your company's Changes you made listed in this complaint, it has become stressful and NOT FUN. Please Address these issues AS SOON AS POSSIBLE, so we don't have to END your Company via good old Boycott/STRIKE! The Beauty of Capitalism is We don't have to Pay for your services if We don't want to, SO why does your company want to bite the hand that feeds Them? Apparently so! expect A Very speedy response. Sincerely Player ID #[protected] [protected]@gmail.com
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