25 Aug, 2021 → by ClaimboUser692657
Billing me for a deactivated account
1
I left Austin, Texas in December of 2018, and have not since returned. I payed and closed out my TxTag accounts and sold my vehicle that same month. I registered the vehicle sale with the state, and kept the license plate. For some reason, TxTag decided to bill me for toll fees beyond this date. I spoke with a representative in February of this year and explained that not only have I not been in Texas since 2018, but I no longer possess the vehicle I am being charged for supposedly driving. The representative was apologetic and confused and said he would look into the matter. I did not get any further communication until I received another bill this month. That is six months of silence until another bill without explanation. PLEASE MAKE THEM STOP. There is probably a computer error, but that doesn't make getting frivolous bills in the mail any less stressful. I would appreciate a quick and fair solution to this matter. I am not paying for services I did not use. My TxTag account# is [protected]