In June 1999 I contracted the Berry Company, who was working with Yodel, to create, host and market my website. I was suppose to pay $883 for 6 months and $600 for the last 6 months for a year. Billing would not start until the website was up and being marketed. They told me I would be up in 2-3 weeks so I went ahead and cancelled my current website marketing. After calling and working with numerous different technicians it was November and I still wasn't up. They started billing right away though. I saw I was going to miss the Holiday marketing, which is essential for our gift sales and after fighting with Berry and Yodel reps I told them I wanted the rights back to my website. They said I was under contract and had to pay. I finally worked out a deal that I would stay with them another six months and I would be refunded all the money I was charged for and get another 3 months free. I have left them in May when my contract was up and they continued to bill me until and including Sept. 2010. My October bill did not include more internet advertising, they did increase my yellow page advertising $200 over what I signed a contract for. I've met with reps, had the vice pres of operation of this area call me and applologize and tell me it would get straightened out and the same thing always happens. They switch me to another rep and credit my account nothing. I have paid my phone bill and yellow pages advertising each month and due the the charges they continue to bill me for (services I'm not getting and late charges) they say I owe them over $6000.00. I have tried the PUCO and they will not help me because it is considered internet advertising and not a utility problem. I have mountains of documentation of emails, phone conversations, etc. I've spent hundreds of hours working on this bill and they bascially just give me the run around. This is a scam, I have contacted the Attorney General months ago, but they said they are waiting for a response from the Berry Company and have not heard anything back. If anyone can help me please call Susan.