13 Jul, 2020 → by ClaimboUser421986
Billed for car I didn’t rent.
I reserved a car with Thrifty car rental at Dayton Ohio Airport for 3/20/20. My flight arrived the evening of 3/20/20 around 6:30PM and found your customer service counter already closed. The other rental counters that were open said that Thrifty had closed more then an hour before I arrived at around 6:30PM because of Covid-19 concerns. I had to rent a car from one of them. Although I didn’t rent from Thrifty my American Express card was billed $600.62 dollars. How do I get refunded? My Booking B2367****. User's recommendation: Don't make reservation with this company through economybookings.com. I was billed back in March by Economy bookings, I still haven't got a refund and they don't even bother answering my last 2 emails.